15 // Charvi Hasmukh Shukla

The Next Act: From Performer to Researcher, Unpacking AI’s Role in Human Resource Management

XLRI – Xavier School of Management

LinkedIn

Charvi’s journey reflects her values of Communication, Humanity, Academia, Research, Vision, and Innovation – as embodied in the spelling of her name: CHARVI. She is driven by a deep curiosity about human behavior and a desire to contribute meaningfully to society. Her journey began early on, nurtured by her experiences as a child artist. Performing arts instilled in her the importance of communication, empathy, and understanding human emotions and interactions, laying the foundation for her fascination with human behavior and its complexities.

This fascination ultimately led her to pursue a career in Human Resources Management, where she could explore the intersection of individuals and organizations. Driven by a desire to contribute to knowledge creation and make a lasting impact, Charvi is currently pursuing her doctoral degree at India’s oldest and leading human resource management business school, XLRI – Xavier School of Management. While her doctoral research focuses on the evolving landscape of HRM, with a particular emphasis on the impact of artificial intelligence technology, skill development, and wellbeing, her research interests also extend to diversity and inclusion, International HRM, digital transformation of HR practices, and others. Her thesis – entitled “AI and Human Interplay: Exploring the Impact of Technology on Skills and Well-being” – investigates the complex relationship between technology and the human experience in the workplace. This research, conducted under the guidance of esteemed faculty at XLRI, aims to contribute to a deeper understanding of this critical area within the field of HRM.

Charvi and I first connected via the 2024 Conference of the Australian and New Zealand Academy of Management, a.k.a. ANZAM. She was gracious enough to visit me in my office at UTS to record an episode but when I went to check the recording file, I discovered it was completely corrupted and made us both sound like unintelligible robots.

My worst nightmare had come to pass: the recording was completely unusable. Fortunately, Charvi was still in town and willing to try again. Because we’d had a ‘dry run’, our conversation flowed very naturally and, to our surprise, went in largely different directions than the first one. As she relays in this episode, her recent experience presenting research at the ANZAM conference provided her with valuable insights and further motivated her commitment to contributing to the academic community. Toward the end of our conversation, she lays out her idea for a ‘loop’ of theory and practice development that I think all listeners will find particularly compelling.

This episode of The Knowledge Mill was recorded in my office at the University of Technology Sydney (UTS) on December 23, 2024, following on from the 37th ANZAM Conference.

Show Notes

Australian and New Zealand Academy of Management (ANZAM)

XLRI – Xavier School of Management

“The place in which I’ll fit will note exist until I make it.” -James Baldwin

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The Knowledge Mill is a podcast about PhD researchers and their work. Each episode features a longform conversation with a PhD candidate, with a focus on how they found themselves doing a PhD and the research they’re undertaking.

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