21 // Xianxian Jiang

Understanding the distributed innovation process: How do organisations and individuals coordinate through sensemaking?

University of Queensland

LinkedIn | Google Scholar

Xianxian Jiang is a PhD candidate in Management at the University of Queensland Business School. Her research investigates the process of coordinating for distributed innovation in innovation ecosystems, which represent a unique collaborative context in many technological and professional fields. She is specifically interested in how inter-organisational and interdisciplinary actors and their work for innovation are organised in such contexts.

Empirically, Xianxian has primarily been focusing on complex innovation processes in the healthcare sector with a backdrop of digital technologies (e.g., AI) and digital infrastructure building. Prior to her current academic career, Xianxian was a research development and innovation partnership manager in the medical imaging industry and higher education for over a decade.

Xianxian and I met on a warm Queensland afternoon, so the windows to her office were open throughout our conversation. The effect of this is one of what you might call ‘campus ambience’ that would have been hard for us to create on purpose. A happy accident, then, and one that adds another layer of calm to a winding and free-flowing conversation that I’m sure will draw you in as it drew me in on the day.

This episode of The Knowledge Mill was recorded at the University of Queensland in Brisbane on June 12, 2025.

Show Notes

University of Queensland

Kathleen M. Eisenhardt

Dennis A. Gioia

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